1) What is your return policy?
We want you to be thrilled with your purchases! Because all Chemistry jewelry is made to order, all sales are final. If you are unhappy with your order once you receive it, you may return the jewelry in new condition and its original packaging within 10 days of receipt for store credit only.
Every piece in our collection is made to order by hand in New York City. Orders usually ship within four weeks of being placed. All orders are shipped via UPS Ground unless specified.
Our Customer Service department is available by toll free phone at 888-661-3991 or by email at customerservice@chemistrybridal.com M-F 10AM - 5PM EST